Mike Orzen, Mike Orzen & Associates...

Mike will run a pre-conference masterclass: “Building Your Lean IT Roadmap” on 13 March and present “Lean IT, DevOps & Agile – Learnings from Nationwide” Six years ago, Nationwide (an insurance and financial services company with US$26 billion in annual revenues) embarked on building industry leading software engineering capabilities. Their lean journey has enabled and engaged their 9,000+ person IT organization to deliver great solutions to customers and partners with ever-increasing levels of quality. In this session, we’ll explore the...

Klaus Petersen, Solar Group

Turn a disastrous ERP implementation into a successful one using Lean Company-wide ERP implementations are quite complicated, and unfortunately, they often turn into nightmares: long delays, cost overruns, business disruption, all this causing great damage to the company and the customers. The European sourcing and service providing company Solar started they own ERP implementation 4 years ago. After chaotic beginnings, they decided to capitalize on the lessons learned from their prior 5-year Lean journey to ensure a smooth, quality and customer-focused deployment of the...

Oscar Perez Prieto, GE Healthcare

Oscar Perez Prieto is Experienced Process Excellence Leader with ten years of experience in the application of continuous improvement tools in both manufacturing and transactional processes. Certified as Black Belt by the Juran Institute, Oscar is currently a Lean Leader within the General Electric Health Care (GEHC) Organization. He is currently involved in the deployment of extensive CRM solutions across Europe and EAGM. As pivotal member of IT and Process Excellence Oscar is responsible for making sure the business processes are streamlined before digitalization. His...