The power of Lean to modernize mission-driven organizations
What can Lean teach us about the improvement of non-profit business processes? In 2014, The Urban Institute, the Social & Economic Policy Research Center based in Washington DC in the US, turned to Lean to help modernize organizational processes from the inside out, beginning with their grant and contract proposal development process. Responding to requests for proposals is the primary method for Urban to obtain new projects and funding, and it was identified by 68% of surveyed staff as being challenging,...
