Håkan Forss, Avega Group

Håkan Forss works for Avega Group in Stockholm as a Lean/Agile Coach. He has more than 15 years of experience in the IT industry and his main focus today are Lean/Agile coaching, system architecture and development. He has a great passion for applying Lean and Agile values and tools to continuously improving your people, processes and business. You can find Håkan’s random thoughts and thinking on Twitter and on his blog.

Bertrand Eteneau, Faurecia

Bertrand Eteneau graduated in 1983 from the Ecole Centrale de Paris in Engineering specializing in Applied Mathematics and Artificial Intelligence. Mr Eteneau started his professional career at IBM, where he worked for almost 10 years in various positions including the electronic components division as general manager and sales and marketing as international sales account manager. He then became CIO of the international transport branch of Group Bolloré and Chief Operating Officer of 3 Suisses. Between 2003 and 2005 he held the position of Vice President of Gartner France...

Indranil Das, Ericsson India Global Serv...

Indranil is working as Vice President, Solution Design & Delivery responsible for leading Ericsson’s business within Global Services Center India for global clients in Telecommunication, Media & Entertainment and Utilities. He comes with very rich experience in Global Delivery, Communication and ICT services. Before joining Ericsson, Indranil worked for PricewaterhouseCoopers and IBM where he was instrumental in pioneering global delivery model. Indranil is a member of the Ericsson’s Global Services Leadership team driving organization vision, long term...

Pierre Delort, ANDSI – French CIOs...

Pierre Delort is the President of the French National CIOs association ANDSI. He began his career in consulting then in operation management (retail, insurance and industry). In 1991, he started implementing lean in an insurance company (now Generali). Building upon this experience, he conducted a research project (Ph.D.) about lean management in the service industries at Mines-ParisTech (a french University). He then started working as an IS manager committed to innovation (in business, organisation and technology). He created the IS department of RFF (Reseau Ferré de...

An IT manager goes to the gemba to engag...

How do you know if your teams and managers are aligned with your objectives? How do you get your teams to progress and better serve their users? An IT production manager at BNP Paribas will explain his challenge with involving his first-line managers in this process, and what he learned along the way.