Marie-Pia Ignace, Institut Lean France

Biography: Marie-Pia Ignace is highly experienced in managing large operations in the service industry. She started her career as a station master at the French railway company. Twelve years later, she was in charge of a business unit at Atos Origin, managing 2,800 persons distributed over 8 call centers. She launched one of the first French online banks. Subsequently, she built and deployed the first Lean program at BNP Paribas. Since then, she has conceived and deployed Lean management programs for other major European companies, engaging more than 4,000 people in IT,...

Philippe Laniesse, BNP Paribas

Philippe Laniesse is CTO at BNP Paribas, the leading bank in the Eurozone. The Group has one of the largest international networks with operations in nearly 80 countries and 200,000 employees, including more than 150,000 in Europe. BNP Paribas has three core businesses: Retail banking , Corporate & Investment Banking and Investment Solutions. Present across Europe through all its business lines, the Group has four domestic retail banking markets in France, Italy, Belgium and Luxembourg. Philippe Laniesse joined the company in 1992 and he has held several positions in...

Jael Schuyer, ING Bank

Jael is a Lean IT Master Black Belt (Senior Lean Coach) and Agile coach working for ING Bank in the Netherlands. At the moment Jael is working with David Bogaerts (co-presenter) on the Lean Agile enterprise transition in IT Domestic Banking of ING. Jael has worked as a Lean Coach since September 2005 and executed many Lean waves in ‘banking office’ and IT development. Before working as a Lean Coach, Jael was a Team Manager for ING. During this period she was introduced to Lean Management and experienced Lean from ‘the other side’. See the session about Combining...