Jael Schuyer, ING Bank

Jael is a Lean IT Master Black Belt (Senior Lean Coach) and Agile coach working for ING Bank in the Netherlands. At the moment Jael is working with David Bogaerts (co-presenter) on the Lean Agile enterprise transition in IT Domestic Banking of ING. Jael has worked as a Lean Coach since September 2005 and executed many Lean waves in ‘banking office’ and IT development. Before working as a Lean Coach, Jael was a Team Manager for ING. During this period she was introduced to Lean Management and experienced Lean from ‘the other side’. See the session about Combining...

Alan Shalloway, NetObjectives

With over 40 years of experience, Alan is an industry thought leader in Lean, Kanban, product portfolio management, Scrum and agile design- having written four books on these topics. He helps companies transition to Lean and Agile methods enterprise-wide. See the session about Managing Product Development Flow Across an IT Organization Back to list of...

Khuloud Odeh, Urban Institute

The power of Lean to modernize mission-driven organizations What can Lean teach us about the improvement of non-profit business processes? In 2014, The Urban Institute, the Social & Economic Policy Research Center based in Washington DC in the US, turned to Lean to help modernize organizational processes from the inside out, beginning with their grant and contract proposal development process. Responding to requests for proposals is the primary method for Urban to obtain new projects and funding, and it was identified by 68% of surveyed staff as being challenging,...