Pierre Jannez, Lean IT Coach

Build hyper efficient teams to secure the quality of your digital transformation
Today digital transformations push IT organisations to develop new products and services faster and faster while they have to continue maintaining their legacy systems. Due to the increase of new assets, new technologies, new customers, the number of incidents grows dramatically. The impact is huge on both customers and companies. It forces CIOs to put more budget on RUN to the detriment of CHANGE to keep the situation under control. The good news is that it is possible to get out of this critical situation.
Through a concrete story, within the banking sector, I will explain how a team leader and his 7 teammates have put the situation back on track by :
– removing all incidents of a critical application in 6 months,
– multiplied per 3 their productivity using the two pillars of the Toyota Production System, Just In Time & Jidoka, to deliver corrections faster, with the best level of quality ever,
– and eventually how they progressively moved from a reparation work to a value added work.

Read Pierre’s article on InfoQ.com.
Biography
I am an expert in Lean Management with specialties in improving performance within IT departments. I am passionate in helping and engaging management and teams better serve their customers by delivering the highest level of quality just in time at the lowest cost for the company. I am convinced that improving performance is by acting directly on the ground with operational staff helping to implement the business strategy which means:
– Nurturing constantly a top down and a bottom up approach to align work on the business strategy,
– Developing motivation and engagement for everyone to achieve his own job to implement this strategy and delight its customer.
– Developing intense collaboration among and across teams to improve quality and reduce lead time through rigorous problems solving.
I have a strong background in software development and Agile practices including extreme programing, software craftsmanship and devops. I started my learning journey in 2001 at Nokia when I introduced the Agile way of working in my team. Together we built amazing products and developed great tools to enable continuous integration and continuous delivery with tremendous results in terms of quality and speed. But it was not enough to sustain the growth in this emerging Telecom market. So, in 2008 I turned myself toward a new way of working: lean and the Toyota Production System. Today I am working with my customers on combining agile with lean to develop exceptional people to build better products faster.