Pierre Masai, Toyota Motor Europe

Hoshin Kanri literally means “Compass Management”. Its main purpose is to agree the direction at each level of the company in a way that leaves both latitude to operational units – IT included – to formulate their own plans, and to align them horizontally and vertically from the top company direction to the employees and back (“catchball process”). Pierre Masai will share insights and explain concretely how this process works at Toyota, including at the IT function he leads, but also the experiment he conducted to support the Hoshin process of any organization...

Marie-Pia Ignace, Institut Lean France

Biography: Marie-Pia Ignace is highly experienced in managing large operations in the service industry. She started her career as a station master at the French railway company. Twelve years later, she was in charge of a business unit at Atos Origin, managing 2,800 persons distributed over 8 call centers. She launched one of the first French online banks. Subsequently, she built and deployed the first Lean program at BNP Paribas. Since then, she has conceived and deployed Lean management programs for other major European companies, engaging more than 4,000 people in IT,...

Daniel Jones, Lean Enterprise Academy

      Biography: Founder and Chairman of the Lean Enterprise Academy in the U.K., Daniel T. Jones is a senior advisor to the Lean Enterprise Institute, management thought leader, and mentor on applying lean process thinking to every type of business. Daniel Jones is the author, with James P. Womack, of the influential and popular management books that describe the principles and practice of lean thinking in production. These include: The Machine that Changed the World, Lean Thinking: Banish Waste and Create Wealth in Your...