Giuseppina Allegretti, Banca Nazionale d...

Giuseppina Allegretti is Head of Risk Group in the IT Department of Banca Nazionale del Lavoro. Working in IT environment in Banks since 2000, Giuseppina has been keen on empowering people and increasing productivity and quality with fun. After experimenting Lean practice on asset management, she has been amazed by the results on people, on quality, on evolution of changes in teams and customers. Now she is sponsoring Lean Management in other BNL IT initiatives in order to create value in Project management, Demand management, Delivery, Unit and Use test, Change...

Khuloud Odeh, Urban Institute

The power of Lean to modernize mission-driven organizations What can Lean teach us about the improvement of non-profit business processes? In 2014, The Urban Institute, the Social & Economic Policy Research Center based in Washington DC in the US, turned to Lean to help modernize organizational processes from the inside out, beginning with their grant and contract proposal development process. Responding to requests for proposals is the primary method for Urban to obtain new projects and funding, and it was identified by 68% of surveyed staff as being challenging,...