Daniel Breston, Qriosity Limited
Workshop: IT going slow, reputation poor, service partners not delivering? Have you tried to lean your IT Service Management? Your budget is 30% Development and the rest keeping things running with a mix of internal and external IT teams. Your Service Desk does not add value as no one is paid to call them but you do get a lot of calls for help to fix or make a request. You are struggling to maintain compliance or introduce robust disaster continuity. Your PMO and Dev teams struggle to work with the Operations teams. Your SLAs are worthless. Any of this sound...
Håkan Borglund, Toyota Material Handling...
Håkan Borglund is the CIO of Toyota Material Handling Europe (TMHE), which offers a full range of Toyota counterbalanced forklifts and BT warehouse equipment. Toyota Material Handling is the global leader in materials handling according to rankings by DHF, Logistics Journal and Modern Materials Handling. The challenge for many material handling customers is to optimize their truck fleets, improve the logistics processes and reduce the overall energy consumption. Håkan’s team has developed Toyota I_Site, which is improving safety, reducing cost and increasing...
Pascal Bedel, BNP Paribas
Pascal Bedel is Head of IT Architecture & Mutualized Services at the French leading bank, BNP Paribas. He manages teams of architects, engineers and administrators in the IT production service of the bank. He discovered Lean thinking and started deploying lean projects with his teams in 2012.
Karim Aouadi, BG2AA
Karim Aouadi had worked for several leading consulting companies in agility and performance, when he decided to put in practice his Agile and lean expertise as an entrepreneur in order to design business management services in the cloud suitable for small and medium-sized firms. He co-founded BG2AA, a technology company utilizing the cloud for manufacturing ambitious engineering projects as Printing and Design 3D or eCommerce software and platform.