Marie-Pia Ignace, Institut Lean France

Biography: Marie-Pia Ignace is highly experienced in managing large operations in the service industry. She started her career as a station master at the French railway company. Twelve years later, she was in charge of a business unit at Atos Origin, managing 2,800 persons distributed over 8 call centers. She launched one of the first French online banks. Subsequently, she built and deployed the first Lean program at BNP Paribas. Since then, she has conceived and deployed Lean management programs for other major European companies, engaging more than 4,000 people in IT,...

Michael Ballé, Institut Lean France

Author and Speaker, Michael is associate researcher at Telecom ParisTech, and holds a doctorate from the Sorbonne in Social Sciences and Knowledge Sciences. He has written several books and articles about the links between knowledge and management and more recently, co-authored two business novels published by the Lean Enterprise Institute, one about lean turnaround, “The Gold Mine” and one about lean transformation, “The Lean Manager”. He was awarded the Shingo Prize for both of them. More recently, he published “The Lean Management”...

Martin Chmelar, Tieto

For the last six years, Martin has been working as a Lean and Agile coach, mentor and consultant in Tieto, which is an IT company with 18 000 employees distributed over the world. He lives with Tieto teams and helps them and their customers achieve their goals, deliver more value, solve problems and improve efficiency, productivity and quality via adoption of Lean & Agile principles, practices and tools. Typical activities are coaching, facilitating Kaizen workshops and root cause analysis, training, problem solving and practice adoption. And, of course, encouraging...

Daniel Jones, Lean Enterprise Academy

      Biography: Founder and Chairman of the Lean Enterprise Academy in the U.K., Daniel T. Jones is a senior advisor to the Lean Enterprise Institute, management thought leader, and mentor on applying lean process thinking to every type of business. Daniel Jones is the author, with James P. Womack, of the influential and popular management books that describe the principles and practice of lean thinking in production. These include: The Machine that Changed the World, Lean Thinking: Banish Waste and Create Wealth in Your...

Nelson Batista, Senior IT & Process...

Nelson has 15 years of GE experience holding various Global and European IT management roles. He has implemented large IT programs, driven acquisition IT integrations and ran several operations. See the workshop about  “Change management methodology and practice, experiences from a large multinational organization” Back to list of...

Charles T.Betz

Charlie Betz has 20 years of IT practitioner experience, including 6 years at Wells Fargo as Senior Enterprise Architect/VP for IT Portfolio and Systems Management. His current research applies Lean thinking to the IT management problems of the largest enterprises. He is author of the recent 2nd edition of Architecture and Patterns for IT. See the workshop about “Lean Lessons in Enterprise Architecture and IT Service Management” Back to list of...