From push to pull in IT: learning to cre...

Pushing tools to users and complaining that they didn’t use them was easy enough. But when we started asking ourselves whether we were solving the right problems, and how to create value and measure this value creation, it turned out to be a rough path. Learn from Faurecia IT’s experience on this matter, and how IT can progressively move away from being a commodity provider to become a business partner. Faurecia is the 6th automotive equipment supplier worldwide and IT has to support Just in Time plants, Product launches, Month end closes, Purchasing processes...

Bertrand Eteneau, Faurecia

Bertrand Eteneau graduated in 1983 from the Ecole Centrale de Paris in Engineering specializing in Applied Mathematics and Artificial Intelligence. Mr Eteneau started his professional career at IBM, where he worked for almost 10 years in various positions including the electronic components division as general manager and sales and marketing as international sales account manager. He then became CIO of the international transport branch of Group Bolloré and Chief Operating Officer of 3 Suisses. Between 2003 and 2005 he held the position of Vice President of Gartner France...