Leveraging Lean for IT and research tran...
In 2012, the IT division of a U.S. national research and development laboratory with over 4,500 staff began their Lean IT journey. After working with Mike Orzen, a pioneer in Lean IT, the organization is learning to embrace small incremental change, trial and discovery, and value the answer to the question “what did we learn?” There is an metaphor that says, “the best way to eat an elephant is one bite at a time,” but our tendency is to bite off more than we can chew often leading to failed deployments, partially or improperly built solutions or... How we used Lean Software Development pr...
On the way to develop their Lectra PLM solution, the teams at Lectra encountered the same problems and obstacles that other software houses do: delays, quality and costs issues, problems in integrating customer feedback. The Lean Software Development project was introduced to tackle these issues. Deploying the new approach was a real challenge due to the scale (70+ people involved) and the number of various technologies involved. Yet we achieved results we never had before: we delivered a complete and comprehensive version of our software solution on time with a quality...
Klaus Petersen, Solar Group
Turn a disastrous ERP implementation into a successful one using Lean Company-wide ERP implementations are quite complicated, and unfortunately, they often turn into nightmares: long delays, cost overruns, business disruption, all this causing great damage to the company and the customers. The European sourcing and service providing company Solar started they own ERP implementation 4 years ago. After chaotic beginnings, they decided to capitalize on the lessons learned from their prior 5-year Lean journey to ensure a smooth, quality and customer-focused deployment of the...
Transforming ICT Service Delivery throug...
The success of any ICT Service Delivery project hinges on how fast we can identify the problems, drill down to the root causes and continuously work towards improving upon them. The transformation story of a large ICT project at Ericsson is a classic example of one such successful engagement. It is a case study on how Lean Thinking can trigger a completely different mindset thereby bringing in a change in attitude and culture. This Application Development & Maintenance project was technically challenging and required 32 different skills across 9 functional areas from...