Bastien Duret, Auchan:Direct
One year ago, Bastien joined Auchan:Direct with a mission: build a team that will harness Auchan:Direct’s existing technology in order to transcend the user experience of their clients. Last month, they officially released Auchan:Direct’s new website. In this presentation, he explained how his team applied Lean principles from humble beginnings to great results, and what they learned along the way. Biography: Bastien Duret is the CTO of Auchan:Direct, the online grocery delivery service of Auchan group. He initially graduated from the French engineering school...Oriol Cuatrecasas, Instituto Lean Manage...
The basics of Lean – interactive workshop Maximum number of participants: 24 This workshop will consist on a fun simulation of a clinic by the participants. In this session it will carry out a practical case based on the standardization and optimization of a value stream for a health care service. Developed in three steps. Create an “starting situation” that will be analyzed, and all the processes and activities of no added value will be identified. We’ll go throught the understanding of the basic principles: VA/NVA/waste, flow, simplicity,...
Mariya Breyter, Dun & Bradstreet
Have you had complex organizational impediments that everyone is aware of and the company tried to resolve for several years but nothing was achieved? At Dun & Bradstreet, we decided to take a fresh look at some of these problems and ask five “why’s” to get to the root cause and once we did, we invented a new Lean IT framework, which we call Lean Pilots. I am going to share how we came up with this idea, how it got modified through multiple iterations, what the challenges were along the way, and what is the business benefit of this approach. I will review three...
David Bogaerts, ING Bank
At the Lean IT Summit 2014, we talked about how we were moving away from a firefighting organisation towards a stable organisation with a consistency of purpose. We finally realised that we, the so-called leaders of our organisation were the root cause of the problem. This year we are back to talk about the next step in our journey and how we closed another inconvenient leadership gap: how to involve everyone in continuous improvement and unlock the improvement talent and power of all our people. How to help our people to keep daily focus on the most important goals and...