Mary Poppendieck

The two pillars of Lean – Just-in-Time and Jidoka – have been discussed for many years, and by now we have a pretty good idea of what Just-in-Time means in software development. With Continuous Delivery moving to the mainstream – even for enterprise and embedded software – rapid flow of value through the development process is becoming routine. However, as software systems get larger and more complex, we may lose sight of what Jidoka has to offer. At its heart, Jidoka means that everyone is aware at all times of the state and progress of each flow unit in the...

Christophe Berbeyer

Christophe shared the story of a software development project within a traditional SAP environment where – against all odds – he and the India based team, managed to deliver the product within 6 weeks and underbudget. More than the results of the project, what’s amazing in his story is that using SCRUM and the Lean practices, he managed to build a strong team spirit despite the complex remote context. Together with the team, they achieved stunning improvement communicating only over the phone, and training through Dojos. See how this experience changed...

David Bogaerts, ING Bank

The ING Bank case study: In 2010 we started working Agile in our Internet Banking department (28 teams & 220 employees) and created nice results. It felt however as if we kept banging our heads against big issues all the time. Introducing technical improvements only helped to solve part of our issues, however we never seemed to get away from trouble shooting. Slowly we started to realize that if we wanted to make real progress, we had to deal with the real root cause: us as a management team. Organize ourselves as management and have the discipline of not disturbing...

Jannes Smit, ING Bank

Discover ING Bank case study: In 2010 we started working Agile in our Internet Banking department (28 teams & 220 employees) and created nice results. It felt however as if we kept banging our heads against big issues all the time. Introducing technical improvements only helped to solve part of our issues, however we never seemed to get away from trouble shooting. Slowly we started to realize that if we wanted to make real progress, we had to deal with the real root cause: us as a management team. Organize ourselves as management and have the discipline of not...

Emmanuel Richard, BNP Paribas

While pulling the flow is a renowned key to lean improvements in industry, it is rarely seen in the world of IT. BNP Paribas’ central IT department decided experiment it in order to see what could be gained of this. Beyond the many difficulties it raised, the results materialized not only in dramatic operational improvements, but also in new lessons learned from this way of producing value for the customer. This presentation replicates the exact same working conditions the team faced throughout the project, thus inviting the audience to a personal journey inside this...