Jean Cunningham, JC Consulting
Jean is widely recognized for her pioneering work in Lean Accounting and the Lean Back Office. She is principle of Jean Cunningham Consulting. Providing workshops, kaizen events, and strategic coaching, Jean helps companies fully integrate all their business functions with lean operations to minimize waste and maximize customer focus. Jean is the co-author of the acclaimed book, Real Numbers. She is also co-author of Easier, Simpler, Faster, a book on applying lean principles to information systems processes and optimizing output data within the lean workplace. Both books...
Christiane Fischer, SAP
Next to leading a global team within SAP Global IT Infrastructure Services, Christiane Fischer drives organizational design and change management. It is her mission to support other units optimizing business processes to be a powerful and flexible organization. She enables employees to contribute with their potential by providing methodologies and insight to support continuous transformation of E2E services to increase customer value. Christiane has been part of the lean leadership team in SAP Global IT Infrastructure Services for over three years, following the approach...
Vivek Goel, Tata Consultancy Services
Vivek Goel is a Service Delivery Manager at Tata Consultancy Services (TCS). With over 13 years of experience, he leads a team of 100+ engineers to deliver production support services to more than 13,000 users across the globe. An engineer by qualification, Vivek is also ITIL V3 Service Operations Certified. Vivek distincts himself with his passion for improvement and has received recognition from clients as well as within TCS. See the session about Fat to Fit: Recipe for a Lean IT Service Back to list of...