Pierre Delort, ANDSI – French CIOs...
Pierre Delort is the President of the French National CIOs association ANDSI. He began his career in consulting then in operation management (retail, insurance and industry). In 1991, he started implementing lean in an insurance company (now Generali). Building upon this experience, he conducted a research project (Ph.D.) about lean management in the service industries at Mines-ParisTech (a french University). He then started working as an IS manager committed to innovation (in business, organisation and technology). He created the IS department of RFF (Reseau Ferré de...
An IT manager goes to the gemba to engag...
How do you know if your teams and managers are aligned with your objectives? How do you get your teams to progress and better serve their users? An IT production manager at BNP Paribas will explain his challenge with involving his first-line managers in this process, and what he learned along the way.
Martin Chmelar, Tieto
For the last six years, Martin has been working as a Lean and Agile coach, mentor and consultant in Tieto, which is an IT company with 18 000 employees distributed over the world. He lives with Tieto teams and helps them and their customers achieve their goals, deliver more value, solve problems and improve efficiency, productivity and quality via adoption of Lean & Agile principles, practices and tools. Typical activities are coaching, facilitating Kaizen workshops and root cause analysis, training, problem solving and practice adoption. And, of course, encouraging...