Michael Jones, eBay

Michael Jones, eBay

Michael leads a team serving eBay’s continental European markets with content management, content strategy, tools & process expertise. Our content enables the business to inspire, advise and engage buyers and sellers, maintaining consistency across markets and languages. Formally, Michael worked for over decade in customer service, gaining frontline experience as an agent, process and project management and building up and running a European team of specialists looking after eBay’s online self service. Michael is based in...
César Gon, Ci&T

César Gon, Ci&T

César Gon is an entrepreneur in the digital/IT space. In 1995, at the age of 23, he founded Ci&T (ciandt.com), a pioneering IT service company with the goal of transforming the archaic global IT industry through High Performance Teams. Currently he is the CEO of Ci&T, and also investor and board member of several startups. Gon is a Computer Engineer, with a masters degree in Computer Science from the State University of Campinas.
Håkan Forss, Avega Group

Håkan Forss, Avega Group

Håkan Forss works for Avega Group in Stockholm as a Lean/Agile Coach. He has more than 15 years of experience in the IT industry and his main focus today are Lean/Agile coaching, system architecture and development. He has a great passion for applying Lean and Agile values and tools to continuously improving your people, processes and business. You can find Håkan’s random thoughts and thinking on Twitter and on his blog.
Bertrand Eteneau, Faurecia

Bertrand Eteneau, Faurecia

Bertrand Eteneau graduated in 1983 from the Ecole Centrale de Paris in Engineering specializing in Applied Mathematics and Artificial Intelligence. Mr Eteneau started his professional career at IBM, where he worked for almost 10 years in various positions including the electronic components division as general manager and sales and marketing as international sales account manager. He then became CIO of the international transport branch of Group Bolloré and Chief Operating Officer of 3 Suisses. Between 2003 and 2005 he held the position of Vice President of Gartner France...
Indranil Das, Ericsson India Global Services

Indranil Das, Ericsson India Global Serv...

Indranil is working as Vice President, Solution Design & Delivery responsible for leading Ericsson’s business within Global Services Center India for global clients in Telecommunication, Media & Entertainment and Utilities. He comes with very rich experience in Global Delivery, Communication and ICT services. Before joining Ericsson, Indranil worked for PricewaterhouseCoopers and IBM where he was instrumental in pioneering global delivery model. Indranil is a member of the Ericsson’s Global Services Leadership team driving organization vision, long term...