Arnaud Cailleau, SopraSteria

The benefits of Lean IT in Software Testing

At a time when our customers expected lower prices and more flexibility, we had to find new levers of productivity because the "classic" methods (recast process, audit, etc.) did not allow us to improve as fast as our customers expected. In that context, Lean IT opened new perspectives: thanks to that approach, we achieved outstanding business results such as a drastic reduction of defects and a strong increase of productivity. Unexpectedly, the Lean IT approach also resulted in a greater commitment of the test engineers, it helped the new manager onboard the team quickly and the middle management support the decisions initated by the team. Lean IT is different from the traditional methods because it focuses on the test engineers themselves, it enables them to change the processes through a series of local improvements of the test practices. Thanks to these accomplishements, we are now able to initiate an innovative and successful managerial approach which will benefit our customers, employees and the company as a whole.
 
Biography Arnaud Cailleau graduated of the ESIEA Engineering School in 1997, he started his career at IBM in the banking industry. He then joined Steria Group where from 2004 to 2008, he was director of the Banking & Insurance business unit where he deployed continuous improvement practices on build & AM projects. Since 2014, Arnaud is Testing Services Line Manager at Sopra-Steria Group.