A company’s hoshin kanri journey: radical business transformation from traditional application services to disruptive innovation

At the European Lean IT Summit 2012, Cesar Gon CEO of Ci&T, explained how he discovered Lean Thinking and started transforming his company's culture. This year, Leonardo Mattiazzi, Ci&T Head of Europe and ASPAC operations, will focus on the innovation perspective of the lean journey: the difficulty of creating something truly innovative (disruptive) in a "business as usual" environment, the shortcomings they noticed in their planning process (hoshin kanri) relative to innovation using the concepts of "Lean Startup" - and its shortcomings as well as other frameworks utilized, results and lessons learned...