Vivek Goel, Tata Consultancy Services

Company : Tata Consultancy Services
Role : Service Delivery Manager

Vivek Goel is a Service Delivery Manager at Tata Consultancy Services (TCS). With over 13 years of experience, he leads a team of 100+ engineers to deliver production support services to more than 13,000 users across the globe.
An engineer by qualification, Vivek is also ITIL V3 Service Operations Certified. Vivek distincts himself with his passion for improvement and has received recognition from clients as well as within TCS.

See the session about Fat to Fit: Recipe for a Lean IT Service